It offers family members unprecedented access to their loved one's daily life within the care home.
Here's how it enhances the connection between residents and their families:
Real-Time Updates:
Family members can login remotely to stay informed about their parent's daily activities and view photos capturing moments of joy and engagement.
Interactive Communication:
The portal serves as a communication hub, allowing family members to share valuable information, contributing to the creation of personalised care plans.
Inclusive Social Network:
The Relatives' Gateway promotes inclusivity by involving the service user's social network, fostering transparent and collaborative care.
It facilitates seamless communication and documentation, enhancing the overall experience:
Secure Messaging:
Next of Kin can use the portal to send messages and photos, maintaining a connection with their loved ones residing in the care home.
Document Updates:
Essential care records can be remotely updated and electronically signed, reducing concerns and providing up-to-date insights to family members.
Virtual Connection & Capturing Special Moments:
Whether sending a message, sharing updates, or coordinating visits, the portal enables constant communication, especially beneficial when families are on holiday. Furthermore, with consent, Bablake House shares photos of residents enjoying activities, creating a visual link that brings joy and reassurance to families.
Reduced Phone Check-Ins:
Families feel less compelled to make daily phone calls, as the detailed information provided by the system eliminates the need for constant check-ins.
Accurate Reporting:
Graphs and accurate information instil confidence in families, assuring them that their loved ones are receiving the utmost care.
Electronic Signatures:
Rather than in-person visits, essential documents, including care plans, can be electronically signed, ensuring efficiency and saving time for everyone involved.
Messaging for Updates:
Leave messages for the care team or care manager, and access photographs of your loved ones in the home, creating a seamless and efficient communication channel.